Back to Tutorials
Installation & Setup - Beginner

License Activation Guide

Activate your license and troubleshoot common issues

📖 8 min read 👁️ 1,800 views 📅 Updated 1 week ago

📋 Table of Contents

Your GAIN OPTIMIZER license is your key to accessing all premium features. This comprehensive guide will walk you through the activation process and help you resolve any issues you might encounter.

1. Understanding Your License

GAIN OPTIMIZER offers three license types, each designed for different trading needs:

License Types Comparison

🆓 Free Trial (7 Days)

  • Duration: 7 days from activation
  • Features: Full access to all indicators
  • Limitations: Limited to 1 TradingView account
  • Best for: Testing before committing
  • Price: FREE

📅 Monthly Subscription

  • Duration: Renews automatically each month
  • Features: All premium features unlocked
  • Limitations: None (except account limit)
  • Best for: Active traders, flexible commitment
  • Price: $49.99/month

♾️ Lifetime License

  • Duration: Never expires
  • Features: All features + priority support
  • Limitations: None
  • Best for: Professional traders, best value
  • Price: $299 (one-time payment)
💡 Which License Should You Choose?
  • New to GAIN OPTIMIZER? Start with the Free Trial to test all features
  • Testing a strategy? Monthly subscription for flexibility
  • Professional trader? Lifetime license saves money long-term (breaks even after 6 months)

License Limitations

All licenses are limited to ONE TradingView account. This means:

⚠️ Important Attempting to share or resell licenses violates our Terms of Service and will result in immediate license revocation without refund.

2. Activation Process

Follow these steps to activate your GAIN OPTIMIZER license:

Step 1: Locate Your License Key

After purchasing, you'll receive a confirmation email with:

  • License Key: 16-character code (e.g., ABCD-1234-EFGH-5678)
  • Order ID: For support reference
  • Activation Instructions: Quick start guide
Subject: Your GAIN OPTIMIZER License Thank you for your purchase! License Key: ABCD-1234-EFGH-5678 License Type: Monthly Subscription Order ID: #ORD-789456 To activate, follow the instructions below...

⚠️ Can't find the email?

  • Check your spam/junk folder
  • Search for "GAIN OPTIMIZER" in your inbox
  • Contact support@gainoptimizer.com with your PayPal transaction ID
📸 Screenshot: License Email Example

Step 2: Add Indicator to Chart

  1. Log in to TradingView.com
  2. Open any chart (we recommend XAUUSD for forex)
  3. Click the "Indicators" button (top toolbar)
  4. Search for "GAIN OPTIMIZER"
  5. Click to add the indicator to your chart
📸 Screenshot: Adding Indicator from TradingView

Step 3: Enter License Information

A license activation window will appear automatically. Enter:

  1. License Key: Copy-paste from your email (include dashes)
  2. TradingView Username: Your EXACT username from your profile
⚠️ Critical: Username Must Be Exact

Your TradingView username is case-sensitive and must match EXACTLY. To find it:

  1. Click your profile icon (top-right)
  2. Look for "Username" in the dropdown
  3. Copy it exactly as shown (including capitals)

Example: "JohnTrader123" ≠ "johntrader123"

📸 Screenshot: License Activation Dialog

Step 4: Verify Activation

After clicking "Activate", you should see:

  • ✅ Green "License Active" message in top-left corner
  • ✅ Trading signals appearing on chart
  • ✅ Dashboard displaying market data
  • ✅ No error messages
🎉 Success! Your license is now active! You have full access to all GAIN OPTIMIZER features. Start trading with confidence!

3. Common Activation Errors

If activation fails, you'll see one of these error messages. Here's how to fix each one:

Error 1: "Invalid License Key"

❌ Error Message

"The license key you entered is invalid or has been revoked."

Causes:

Solutions:

  1. Copy-paste the key - Don't type it manually
  2. Include all dashes - Format: XXXX-XXXX-XXXX-XXXX
  3. Remove extra spaces - Trim whitespace from both ends
  4. Check email date - Make sure you're using the latest email
  5. Contact support - If still failing, your key may be invalid
💡 Pro Tip Copy the license key by triple-clicking it (selects entire line) then Ctrl+C. This ensures you get the complete key without spaces.

Error 2: "Username Not Found"

❌ Error Message

"TradingView username not found or does not exist."

Causes:

Solutions:

  1. Verify your username - Click profile → Check "Username" field
  2. Copy-paste it - Avoid typing errors
  3. Check capitalization - Username is case-sensitive
  4. Wait 24 hours - New accounts may need time to sync
  5. Try display name - Some users have different display names

Error 3: "License Already In Use"

❌ Error Message

"This license is already activated on another TradingView account."

Causes:

Solutions:

  1. Deactivate old account - Contact support to transfer
  2. Check purchase email - Verify which account was used
  3. Use correct account - Log in to the original TradingView account
  4. Contact support - We can transfer to new account (once per year)
⚠️ License Transfer Policy We allow ONE free license transfer per year if you change TradingView accounts. Additional transfers cost $29. Contact support@gainoptimizer.com with your order ID.

Error 4: "Network Connection Failed"

❌ Error Message

"Unable to verify license. Please check your internet connection."

Causes:

Solutions:

  1. Check internet - Open another website to verify
  2. Disable VPN - Turn off temporarily for activation
  3. Check firewall - Allow TradingView.com
  4. Try different network - Switch to mobile hotspot
  5. Wait 30 minutes - Server issues usually resolve quickly

Error 5: "License Expired"

❌ Error Message

"Your license has expired. Please renew to continue using GAIN OPTIMIZER."

Causes:

Solutions:

  1. Check subscription status - Log in to your account dashboard
  2. Update payment method - Add valid credit card
  3. Renew manually - Go to pricing page and purchase again
  4. Contact support - We can extend for payment issues

4. License Management

Checking License Status

To view your current license status:

  1. Open GAIN OPTIMIZER on any chart
  2. Look for the status indicator in the top-left corner:
    • 🟢 Green "Active" - License is valid
    • 🟡 Yellow "Expiring Soon" - Renewal needed within 7 days
    • 🔴 Red "Expired" - License needs renewal
  3. Click the status to view details (expiration date, plan type)

Renewing Expired Licenses

If your license has expired:

  1. Visit www.gainoptimizer.com/pricing
  2. Select your preferred plan (Monthly or Lifetime)
  3. Complete purchase using same email address
  4. New license key will be emailed within 5 minutes
  5. Reactivate using the new key
💡 Auto-Renewal Monthly subscriptions renew automatically on the same date each month. Update your payment method in the dashboard to avoid interruptions.

Upgrading from Trial to Paid

To upgrade from a free trial:

  1. Purchase a paid plan before trial expires
  2. Your trial will automatically convert to paid
  3. No need to reactivate - seamless transition
  4. Keep using the same license key
🎁 Upgrade Discount Trial users get 20% off their first month when upgrading within 48 hours of trial expiration! Check your email for the discount code.

Transferring License to New Account

If you need to transfer your license to a different TradingView account:

  1. Email support@gainoptimizer.com
  2. Include:
    • Your order ID
    • OLD TradingView username
    • NEW TradingView username
    • Reason for transfer
  3. We'll process the transfer within 24 hours
  4. You'll receive confirmation email when complete
⚠️ Transfer Limits
  • First transfer: FREE (once per year)
  • Additional transfers: $29 each
  • Lifetime licenses: Unlimited FREE transfers

5. Getting Support

Before Contacting Support

Save time by trying these steps first:

  1. ✅ Read this guide completely
  2. ✅ Check the Common Errors Tutorial
  3. ✅ Clear browser cache (Ctrl+Shift+R)
  4. ✅ Try different browser (Chrome recommended)
  5. ✅ Disable VPN and extensions

How to Contact Support

If you still need help, contact us with this information:

📧 Email Support

Email: support@gainoptimizer.com

Include:

  • Order ID (from purchase email)
  • License key (first 4 characters only)
  • TradingView username
  • Error message (screenshot if possible)
  • Steps you've already tried

Response Time: 24-48 hours

💬 Live Chat

Available: Monday-Friday, 9 AM - 5 PM EST

Access: www.gainoptimizer.com (bottom-right corner)

Best for: Quick questions, urgent issues

Response Time: 5-10 minutes

📱 Discord Community

Join: discord.gg/gainoptimizer

Best for: Community help, tips, strategy discussion

Note: For official license issues, use email support

💡 Faster Support
  • Include screenshots of errors
  • Describe what you've already tried
  • Provide your order ID for instant verification
  • Use descriptive subject line (e.g., "License Activation Error - Order #123")

Support Priorities

We handle support tickets in this order:

  1. Priority 1: License activation failures (same day)
  2. Priority 2: Payment and billing issues (24 hours)
  3. Priority 3: Technical indicator problems (24-48 hours)
  4. Priority 4: General questions and requests (48-72 hours)
✅ 30-Day Money-Back Guarantee Not satisfied? Request a full refund within 30 days of purchase. No questions asked. Just email support@gainoptimizer.com with your order ID.

What You've Learned

In this tutorial, you've learned:

You're now equipped to handle any license-related situation. If you encounter any issues not covered here, don't hesitate to contact our support team!

← Quick Start Guide Complete Setup →